Viewing supports on iPad Safari

As more and more people begin using Symbly (which we love!), I’m constantly amazed at the new ways people end up using the service that I never would have considered. For example, we’ve noticed a pattern where many of our users are browsing the Symbly site on the iPad Safari mobile browser. I don’t know why it never occurred to us that people would want to do this, but it didn’t! One of the major roadblocks that these users kept running into was the fact that we didn’t allow even viewing supports on mobile browsers. We anticipated that anyone who wanted to view a support with a mobile device would use the Symbly Go iPad App. What we didn’t consider, though, was that you can only browse your own supports on the Symbly Go app. So, if you wanted to view public supports, or a support that someone sent you via a sharing link, you would have to log into a desktop computer, copy the support, and then view it on your iPad. How annoying!

I’m pleased to report that we’ve corrected this major oversight. Starting today, you can browse the entire Symbly site optimized for iPad. And if you go to view a support, you’ll be able to! The one thing you can’t do right now is edit supports on the iPad (or other mobile browsers). While we could enable it, it just doesn’t work very well. The interface is designed around using a keyboard and mouse, not fingers! We’re working hard to re-design a new version of the editor with multi-touch tablets (like the iPad) in mind, though, so stay tuned!

So where does the Symbly Go app fit into all of this? The Symbly Go app is designed to keep an offline library of your supports so you can take them anywhere. It’s still the best way to view supports on your iPad that you use all the time. It’s also the only option we offer right now that lets you use text-to-speech with your supports. But, now you have the added option of accessing all of your supports (even those you aren’t syncing to Symbly Go) and public supports whenever you have an Internet connection available.

Thanks for all the great feedback from our users, and let us know how this new feature helps you make even better use of Symbly!


About Riley Dutton
Riley Dutton is the co-founder of Symbly. He's a technical guru with more than 7 years experience working with web-based and mobile platforms. He has worked in special education for more than 5 years. His passion is making complicated tasks simple through excellent user experience. Contact him anytime at riley@symbly.us.

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